Business Data Analyst at StraighterLine

Full-time Position in Baltimore

Goals of the Position

    • Maintain a high level of scrutiny on the accuracy and data integrity of reports.
    • Serve as the operational nucleus for all questions and analysis of key company metrics and business data.
    • Work closely with internal groups, driving cross-functional collaboration and end-to-end data analysis.
    • Manage and define new data requests via a Data Backlog (DBL), refining prioritization of those requests through formal meetings, informal conversations, and JIRA.
    • Gain a deep understanding of the student lifecycle within the StraighterLine experience to provide strategic recommendations based on seasonal trends, student cohorts, the acquisition funnel, and retention efforts.
    • Collaborate and support fellow Analysts, Engineers, and Manager in the production of data, reports, and ongoing analytics.

Success Metrics KPIs of Position

    • Data manipulation using SQL.
    • The compilation of data into robust analysis, with strategic recommendations and answers to data questions or KPI trends.
    • Creation of dashboards for repeatable data needs, working in conjunction with the Data Services Engineer, to automate for real time data access.
    • Presentation of analytic findings and strategic recommendations prepared and delivered via email, group meetings, and/or conference calls.
    • Production of daily, weekly, monthly, and quarterly reports within defined time periods to key stakeholders and company leadership.
    • Production of the DBL Backlog using an Agile Scrum process, that force-ranks priorities in order to hold requestors accountable for the potential value (ROI) of data needs. 

Job Skills

    • Ability to work with diverse data sets and extract meaningful analysis
    • Excellent written and verbal communication skills
    • Strong attention to detail and data accuracy, taking pride in excellence
    • Ability to manage frequent interruptions, set priorities, and adapt quickly to change
    • Excellent work-ethic to achieve results with a high level of self-reliance
    • Strong desire to expand analytic skillset and assume new responsibilities, with excitement towards training
    • Core experience using SQL and advanced Excel/Google Sheets to produce complex analysis
    • Knowledge/understanding of SQL databases
    • Experience in Education industry is a plus
    • Experience with Data Miner, Python, or R is a plus
    • Experience working with statistical A/B testing results is a plus


    • Bachelors degree
    • 3-5 years experience in a business intelligence and/or analyst role.